おま環じゃない
「Dear sir,
Since the latest update, every Japanese kanji characters
of filenames became undisplayed.
Could you please check it? 」
というメールを送ったら
「Your request has been received and is being reviewed
by our support staff.
We’ll get back to you within two business days. 」
という返事が来た
結果が分かったらここに書き込む