Hello,
Thank you for your patience.
We have made a change on our side, please try to access your files and let us know if you are still experiencing the same issue.?
というメールが来たが何も変わっていないので以下の返事を出した
No change at all.
The Japanese file names are displayed as if some tooth of a comb were missing.
File names containing only alphanumeric characters are displayed correctly.
The incorrect display is the file names on a HDD connected via UPnP over the local network.
I don't think this problem will be resolved without fixing the software bugs on PS4.
This is the third time that the display of Japanese laguage has a problem with this VR player update.
Such a defect should be easily prevented by testing on a Japanese version of PS4 and releasing an update file that works correctly.
Please don't repeat the same thing.